Automotive and Mechanics

Why Does Reputation Matter So Much in Auto Service?

9 in 10 car shoppers read reviews and do online research before they ever speak to a service adviser.
For auto-repair specifically, 68% of drivers rely on reviews to pick a shop, and 82% expect at least a four-star rating.
A single-star boost can drive 5 – 10% more revenue for service centres.

If your auto shop (or your entire chain) isn’t sitting proudly in the 4.5–5-star zone on Google, drivers will simply scroll past. No matter how many certified techs you employ or how competitive your pricing is.

Why Choose Reputeasy for Automotive and Mechanics?

Reputeasy is a cloud-based reputation software built for local service brands. In minutes you can:

✅ Automate requests — schedule SMS or email nudges minutes after the vehicle leaves the bay.
✅ Monitor every location in one dashboard — spot low-star alerts instantly and jump on issues before they snowball.
✅ Reply with AI-assisted templates — keep your voice consistent and friendly, even on tough tickets.
✅ Showcase social proof — embed live review widgets on your website.

No proprietary hardware. No complicated integrations. Just plug, play and keep repairing.

Built for Multi-Location Chains

Bulk-send review invites, and compare store-level performance from one dashboard. Perfect for franchise groups and regional chains.

…and Perfect for Independent Shops

Our done-for-you templates mean you can launch in just minutes after signing up. Affordable monthly plans give you the freedom to cancel anytime—no long-term contracts required.

How It Works

Three Turbo-Charged Steps

STEP 1

Collect

After checkout, customers scan your QR code, or tap the link in a text message or follow-up email. Happy drivers are invited to leave a public review; critical feedback comes back to you privately.

STEP 2

Amplify

Reputeasy automatically publishes fresh 5-star reviews to your site. You can also share them on your social channels right from your dashboard, keeping your online presence active with high-quality content.

STEP 3

Optimise

Track requests, ratings, and responses for every location from a single dashboard. Use customer feedback to make your auto services better and stay ahead of the competition in your area.

Try For Free

How do online reviews affect my auto shop’s search ranking?

Google’s local algorithm considers review quantity, frequency and rating. Shops that consistently earn high-star reviews climb the Map-Pack, meaning more first-page visibility and inbound enquiries.

Can I send review requests by text?

Yes. Upload a CSV or connect your CRM, and Reputeasy will trigger branded SMS—complete with your custom link—minutes after the invoice closes.

What if a customer leaves negative feedback?

You’ll receive an alert in your inbox. Use our AI-Assistant to craft a response or write your own. Fast, helpful replies can turn unhappy customers into loyal fans and build trust in your business.

How much does it cost after the trial?

Plans start at USD $12/month for a single location and scale affordably for multi-store brands.

Drive More Car Owners to Your Bays With 5-Star Reviews